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Online Test Engine supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser.
Prefer studying on paper? The PDF version of the Peoplecert ITIL 2011 Foundation materials from ValidTorrent prints cleanly, so you can read, annotate, and even share pages with a study partner. It is the traditional way to work through the PC0-001 exam content, and plenty of candidates still swear by it.
| Certification Vendor: | PeopleCert / AXELOS |
|---|---|
| Exam Name: | ITIL Foundation (Syllabus 2011) |
| Exam Number: | PC0-001 |
| Real Exam Qty: | 40 |
| Available Languages: | Chinese, Portuguese, Japanese, English, Spanish, Arabic, French, German |
| Exam Format: | Closed-book, Multiple Choice, Single answer |
| Related Certifications: | ITIL Intermediate ITIL Master ITIL Expert |
| Passing Score: | 65% (26 out of 40) |
| Exam Price: | Approx. $180–$250 USD (varies by region/reseller) |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | Indefinite |
| Recommended Training: | PeopleCert Learning Resources Official ITIL 2011 Foundation Training |
| Exam Registration: | AXELOS ITIL Portal PeopleCert Official Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or Onsite at authorized test centers (CBT/Paper-based) |
| Pre Condition: | No formal prerequisites; basic IT/service management knowledge recommended |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-foundation |
| Section | Weight | Objectives |
|---|---|---|
| Key Principles and Models | 20% | - ITIL guiding principles - Service portfolio and service catalogue - Governance and service management system |
| Key Processes and Functions | 30% | - Service Operation processes and functions - Service Design processes - Service Strategy processes - Continual Service Improvement process - Service Transition processes |
| Technology and Architecture | 10% | - Role of technology in service management - Service automation and tools |
| Service Lifecycle | 25% | - Continual Service Improvement - Service Design - Service Transition - Service Strategy - Service Operation |
| Service Management as a Practice | 15% | - Stakeholders and roles in service management - Service value, utility and warranty - Concept of service and service management |
Whichever matches your habits — all three are built around the same Peoplecert ITIL 2011 Foundation content. The PDF version suits paper readers: print it out, mark it up, and share pages with a study partner. The PC test engine suits computer-based learners: it simulates the real exam scene, lets you set a time limit like the live PC0-001 exam, flags your mistakes, and reminds you to re-practice them daily. The online APP includes every software function and runs on Windows, Mac, Android, and iOS. Choose the one you will actually use every day.
The PC0-001 exam contains 40 questions to be completed in 60 minutes minutes. That pace is exactly what the PC test engine's timed mode trains — set the same limit in practice, and the real clock stops being a surprise.
Peoplecert recommends these training options for candidates:
Official courses build understanding; a daily practice routine with expert-verified answers builds exam-day readiness. The strongest preparation uses both.
To pass the PC0-001 exam you need 65% (26 out of 40), and registration costs Approx. $180–$250 USD (varies by region/reseller). Set against that fee, thorough preparation is the smaller expense by far — and the one most likely to protect the larger one.
The official outline divides the PC0-001 exam into weighted domains, including:
The Peoplecert ITIL 2011 Foundation practice questions at ValidTorrent follow these same objectives, whichever of the three study formats you use.
Yes. We understand that many candidates prefer not to advertise how they prepare. ValidTorrent runs a strict information protection system: your personal details and your PC0-001 exam purchase are kept secret and safe, and never disclosed to any third party. You can order the Peoplecert ITIL 2011 Foundation materials with complete peace of mind.
No formal prerequisites; basic IT/service management knowledge recommended
The PC0-001 exam is the official assessment behind the Peoplecert ITIL 2011 Foundation certification from Peoplecert. Many IT professionals pursue it as a step toward leadership roles, because the credential verifies practical command of the published objectives. Solid preparation — not luck — is what carries candidates through it.
You can register for the PC0-001 exam through these official channels:
Book your seat only when your timed practice scores say you are ready — the registration fee is better paid once than twice.
Which is the correct definition of a customer facing service?
Correct Answer: B 🗳️
The remediation plan should be evaluated at what point in the change lifecycle?
Correct Answer: A 🗳️
Service design emphasizes the importance of the "Four Ps". These "Four Ps" include Partners, People, Processes and one other "P". Which of the following is the additional "P"?
Correct Answer: A 🗳️
Which of the following activities are performed by a service desk?
1.Logging details of incidents and service requests
2.Providing first-line investigation and diagnosis
3.Restoring service
4.Implementing all standard changes
Correct Answer: D 🗳️
Which process will regularly analyse incident data to identify discernible trends?
Correct Answer: D 🗳️
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