Avaya 37820X dumps - in .pdf

37820X pdf
  • Exam Code: 37820X
  • Exam Name: Avaya Midsize Solution Design Exam
  • Updated: Jul 27, 2026
  • Q & A: 66 Questions and Answers
  • PDF Price: $59.99
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  • Exam Code: 37820X
  • Exam Name: Avaya Midsize Solution Design Exam
  • Updated: Jul 27, 2026
  • Q & A: 66 Questions and Answers
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Avaya 37820X dumps - Testing Engine

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  • Exam Code: 37820X
  • Exam Name: Avaya Midsize Solution Design Exam
  • Updated: Jul 27, 2026
  • Q & A: 66 Questions and Answers
  • Software Price: $59.99
  • Testing Engine

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Avaya 37820X Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Implementation & Migration Planning5%- Migration approaches and risk mitigation
- Deployment strategies and rollout planning
- Post-deployment validation and support
Topic 2: Avaya Midsize Solution Portfolio20%- Deployment models: on-premise, hybrid, cloud
- Scalability and resiliency options
- Licensing models and options
- IP Office platform architecture and features
Topic 3: Contact Center & Customer Experience Solutions10%- Customer engagement design principles
- Agent, supervisor, and reporting features
- Contact Center Select architecture
Topic 4: Solution Sizing and Bill of Materials15%- System sizing and capacity planning
- Complete bill of materials preparation
- Licensing requirements and calculation
- Hardware and software component selection
Topic 5: Networking and Infrastructure Design20%- QoS planning and bandwidth requirements
- VoIP and unified communications network design
- Security, survivability, and redundancy
- LAN/WAN design and considerations
Topic 6: Unified Communications & Collaboration Design15%- Conferencing and collaboration applications
- Mobility and remote worker solutions
- Voicemail and unified messaging design
- Integration with third-party systems
Topic 7: Customer Business Requirements Analysis15%- Analyze user and site communication needs
- Identify business objectives and drivers
- Determine collaboration and mobility requirements

Avaya Midsize Solution Design Sample Questions:

1. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

A) They can have direct online video calling but no video conferences.
B) They can host online video conferences with a maximum of 15 participants.
C) They can host online voice conferences with a maximum of 15 participants.
D) They can host online video conferences with a maximum of 5 participants.


2. Refer to the Scenario: IT-FAC.

IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?

A) Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
B) Add an E1 or T1 line with a combo card.
C) Add a second Portwell SBCE to provide High Availability (HA).
D) Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.


3. What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?

A) It does not Include a camera.
B) It is not an all glass device.
C) It has a smaller touch screen.
D) It has visible mechanical buttons.


4. Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?

A) The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
B) The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses,
C) An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
D) An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.


5. Refer to the Scenario: IT-FAC.

The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?

A) IP Office does not track that information but it is available with a call center application.
B) IP Office tracks that information and It Is provided In a CSV format.
C) IP Office tracks that information and It can be reviewed using the built-in reports.
D) IP Office does not track that Information but It is available using a third-party call accounting application.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: C

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