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HP HP2-E59 Exam Syllabus Topics:

HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:

Question 1

Maintain service level agreements, protect intellectual property, reduce complexity, and reduce costs are characteristic of what type of business issue?

A. A business issue that primarily affects customers in the financial market sector
B. A business issue that increases in priority in the Business Expansion stage of the Just Right IT (JRIT) maturity model
C. A vital business issue that is the same regardless of the size of the organization
D. A business issue that primarily affects smaller businesses in the Starting Out phase of the Just Right IT (JRIT) maturity model

Question 2

What is customer segmentation?

A. Dividing customers by physical location and region for defining sales territories
B. Grouping the people in a company into similar work segments to improve processes and services
C. Subdividing similar customers into groups for prospecting and efficiently uncovering their needs
D. Dividing a customers network infrastructure into manageable units for efficient control

Question 3

Who is HP's leading competitor in networking infrastructure products and services?

A. Cisco
B. Dell
C. Linksys
D. IBM

Question 4

Which benefit does an HP Care Pack offer that the HP standard product warranty does not?

A. Support outside of standard business hours
B. Firmware and software upgrades
C. Troubleshooting support
D. Replacement of defective parts

Question 5

Which type of buyer can be anyone in the customer's company, regardless of his or her position?

A. The economic buyer
B. The technical buyer
C. The user
D. The coach

Solutions: