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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

Which print job is typical for a vertical business?

A. brochures
B. business cards
C. letterheads
D. proof prints

Question 2

Which print job is typical for a horizontal application?

A. posters
B. health records
C. 1:1 documents
D. letterheads

Question 3

Which statement is true about initial contacts that occur between a customer and a business?

A. Most initial contacts are face to face.
B. Most initial contacts result in a purchase.
C. Most initial contacts are through a document.
D. Most initial contacts occur during the day.

Question 4

What are the benefits of the HP Universal Print Driver? (Select two.)

A. It simplifies the IT process of adding new printers to an environment.
B. It provides simplified printing from HP digital cameras,
C. It provides simplified files that reduce network traffic.
D. Mobile workers can easily print at various work locations.
E. It provides simplified printing on HP Photosmart printers.

Question 5

What is most important to remember about both transactional and consultative sales?

A. You should focus only on your margin.
B. You should focus primarily on volume of sales.
C. You should focus on your customer's business problems.
D. You should minimize time spent with customers.

Solutions: