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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. What is the basis for any gap analysis on IT asset and service management solutions?

A) The contents of a customer's CMDB.
B) The current IT satisfaction survey results for IT users.
C) The customer's IT business processes and requirements for asset and service management.
D) A financial report on a customer's IT expenditure.

2. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?

A) At least three
B) One is enough
C) At least five
D) At least two

3. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A) IBM Tivoli Application Dependency Discovery Manager
B) IBM Tivoli Monitoring
C) IBM Tivoli Business Service Manager
D) IBM Tivoli Asset Discovery for Distributed

4. Which two communication modes are supported to allow integration with IBM SmartCloud Control Desk? (Choose two.)

A) XML and flat files
B) Command Line Interface
C) UDP protocol
D) CORBA
E) Java Message Service messaging

5. Which two communication modes are supported to allow integration with IBM Tivoli Provisioning Manager? (Choose two.)

A) Windows Communication Foundation
B) Web services
C) Database interface tables
D) ODBC
E) CORBA

Solutions: