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IBM 000-591 Exam Syllabus Topics:

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

Question 1

What is one benefit of IBM Tivoli Provisioning Manager (TPM)?

A. TPM has powerful and agentless discovery technology which can discover assets and asset relationships in realtime.
B. TPM is supplied with an integrated configuration management database which can be used as a foundation for an unaligned provisioning solution.
C. TPM can automate best practices for common data center activities in support of change and release management processes.
D. TPM has a self-service catalog which can be offered out-of-the-box to customers who need to reduce their time to market new services.

Question 2

Which two communication modes are supported to allow integration with IBM Tivoli Provisioning Manager? (Choose two.)

A. Windows Communication Foundation
B. Web services
C. Database interface tables
D. ODBC
E. CORBA

Question 3

A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?

A. IBM Tivoli Service Automation Manager
B. IBM Tivoli Monitoring Agent Builder
C. IBM Tivoli Integration Composer
D. IBM SmartCloud Control Desk

Question 4

What is a service owner responsible for?

A. Continual improvement of a service
B. Producing a balanced scorecard showing the overall status of all services
C. Designing and documenting a service
D. Carrying out the service operation activities needed to support a service

Question 5

What has to be considered in the service design stage according to ITIL?

A. the design of functions and applications
B. the design of measurement systems, methods, and metrics
C. the design of Service Level Agreements
D. the design of the service catalog

Solutions: