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Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. A data page holds product information and has the Reload if Older Than field set to 30 minutes.
The data page is created at 7:43. The user then performs the following actions:
8:10 the user refreshes the product information
8:45 the user refreshes the product information
At what time is the data page reloaded?

A) 8:45
B) 8:40
C) 8:13
D) 8:10

2. You have been asked to create a pie chart that shows the number of employees in each regional office, and the name of the manager in each office. A list report contains columns for Employee Name, Manager Name, and Office. How do you configure the list report to create the pie chart?

A) Group the Employee Name column.
B) Summarize the Employee Name and Manager Name columns.
C) Summarize the Employee Name column.
D) Group the Employee Name and Office columns.

3. An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?

A) Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.
B) Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.
C) Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.
D) Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.

4. NO.76 The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?

A) Verification
C Repair
B) Submission
C) Review

5. A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)

A) Create a process for customers to indicate menu preference and schedule the menu testing appointment.
Add the process as a case-wide optional action.
B) Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
C) Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.
D) Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete quote.

Solutions: