Pegasystems PEGACPCSD25V1 dumps - in .pdf
- Exam Code: PEGACPCSD25V1
- Exam Name: Certified Pega Customer Service Developer 25
- Updated: Aug 12, 2026
- Q & A: 0 Questions and Answers
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- Exam Code: PEGACPCSD25V1
- Exam Name: Certified Pega Customer Service Developer 25
- Updated: Aug 12, 2026
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- Exam Code: PEGACPCSD25V1
- Exam Name: Certified Pega Customer Service Developer 25
- Updated: Aug 12, 2026
- Q & A: 0 Questions and Answers
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Pegasystems PEGACPCSD25V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Outcomes | 5% | - Contact Center Fundamentals
|
| Topic 2: User Experience | 20% | - Composite
|
| Topic 3: Case Management | 10% | - Service Requests
|
| Topic 4: Reporting | 5% | - Analytics and Reporting
|
| Topic 5: Interaction Management | 15% | - Customer Interactions
|
| Topic 6: Data Integration | 15% | - Common Data Model
|
| Topic 7: Channels | 15% | - Customer Service Channels
|
| Topic 8: Application Development | 15% | - Development Architecture
|
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