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| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - Solution Architect - Customer Experience |
| Exam Number: | C_C4HCX |
| Passing Score: | 63% |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Certified Application Associate - SAP Service Cloud SAP Certified Development Associate - SAP Commerce Cloud |
| Real Exam Qty: | 80 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Exam Price: | $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts) |
| Exam Duration: | 180 minutes |
| Sample Questions: | ![]() |
| Exam Way: | Online (Proctored) |
| Pre Condition: | None specified, although project management knowledge is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience |
| Section | Weight | Objectives |
|---|---|---|
| Managing Clean Core | <=10% | - Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles |
| SAP Integration Suite | 11-20% | - Cloud Integration capabilities - Open Connectors - API Management - Integration strategy and architecture |
| SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Customer segmentation - Marketing automation strategies - Campaign management |
| SAP Commerce Cloud | 11-20% | - Commerce solution architecture - Storefront and catalog management - Order management |
| Extensibility in SAP CX Solutions | 11-20% | - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build) - In-app extensibility |
| SAP Sales Cloud and SAP Service Cloud | 11-20% | - Service ticket workflows - Sales process configuration - Integration with back-end systems |
| The Intelligent Enterprise | <=10% | - Understanding SAP's End-to-End Business Processes - SAP Business Suite Strategy |
| SAP Customer Data Solutions | 11-20% | - Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent) |
The C_C4HCX exam is the official exam behind the SAP Certification Exams credential from SAP. It sits at the Associate level of the SAP certification track. It is also associated with SAP Certified Application Associate - SAP Sales Cloud, SAP Certified Application Associate - SAP Service Cloud, SAP Certified Development Associate - SAP Commerce Cloud. The ValidTorrent practice questions on this page map to the same objectives, so you can measure your readiness before you book a seat.
The C_C4HCX exam contains 80 questions and gives you 180 minutes to complete them. That pace leaves little room for getting stuck, so train yourself to flag a hard question, move on, and circle back later. Run at least one full timed session in the ValidTorrent test engine a week before your exam date to check whether your pacing holds under pressure.
You need 63% to pass the C_C4HCX exam, and the official registration fee is $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts). A retake means paying that fee again in full, which makes thorough preparation the cheaper option by far. Before scheduling, take a timed ValidTorrent practice test; if you are not scoring comfortably above the passing line, give yourself more study time instead of booking on hope.
None specified, although project management knowledge is recommended.
Requirements can change, so confirm the latest details on the official SAP exam page before you register.
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The C_C4HCX syllabus is divided into 8 domains, including SAP Emarsys Customer Engagement and SAP Marketing Cloud (<=10%), SAP Commerce Cloud (11-20%), and SAP Sales Cloud and SAP Service Cloud (11-20%). The complete breakdown, with every domain and its subtopics, is listed in the Exam Topics section above — review it line by line and flag the areas where you feel weakest.
Which routing rules for tickets or cases are offered by SAP Service Cloud?
Note: There are 2 correct answers to this question.
Correct Answer: A,B 🗳️
On which of the following runtimes/environments can you use serverless functions and microservices in a containerized environment?
Correct Answer: A 🗳️
Which of the following are standard segmentation profiles provided by SAP Marketing Cloud?
Note: There are 2 correct answers to this question.
Correct Answer: B,C 🗳️
Which SAP Build components can be used to create low-code/no-code based projects?
Note: There are 3 correct answers to this question.
Correct Answer: B,C,D 🗳️
Which statement describes SAP One Domain Model?
Correct Answer: B 🗳️
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