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Cisco 820-421 Exam Syllabus Topics:

Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

Question 1

What is a business use case?

A. A high level process supporting a goal
B. A list of exceptions to be tested
C. A way of lowering costs
D. A roadmap to introduce new technology

Question 2

Which choice is a Cisco Channel Partner ecosystem subject expert, recommended for you to use as a source of insight?

A. A government regulatory official familiar with the customer
B. The customer's lead procurement official
C. An IT architect working at a software company that markets solutions bundled with the Channel Partner's offerings
D. A sales rep for one of the Channel Partner's competitors

Question 3

What is a gap analysis used to identify?

A. The number of connections that can be supported with the existing wireless infrastructure
B. The year-to-date over-run in a customer's IT actual spending vs. budget
C. A customer network's capacity difference vs. the highest possible with advanced technology
D. Capabilities which the customer does not have today, but needs to fulfill business goals

Question 4

When establishing a current view of your customer, which is an appropriate internal source of information?

A. Article on the customer's new product line, published on an industry web site
B. Websites of partners in the customer's ecosystem
C. Financial analyst forecasts of the company's revenue for the next 3 years
D. Service level agreements your firm helped to create, between the customer IT group and business units

Question 5

Who are recommended as good sources to provide requirements in a customer engagement?

A. Individuals who have purchased services from the customer
B. Subject experts from the company's strategy organization
C. 3rd party staffing specialists / recruiters hired by the customer to fill positions during a busy work season
D. Consultants who did projects for the customer organization 3 years ago

Solutions: