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Cisco 640-461 Exam Syllabus Topics:

Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which three models of configuration does Cisco Unified Communications Manager Express support? (Choose three.)

A) hybrid
B) MOH
C) voice gateway
D) PSTN
E) WAN
F) PBX
G) keyswitch

2. Which protocol is used by a Cisco IP phone to learn the voice VLAN ID from the Cisco switch to which it is connected?

A) Dynamic Host Configuration Protocol
B) Trivial File Transfer Protocol
C) Network Time Protocol
D) Cisco Discovery Protocol

3. Which issue does CAS signaling on a T1 circuit create?

A) Signaling bits are subtracted from each frame, which causes a significant loss of voice quality.
B) A signaling bit is subtracted from every sixth frame to carry signaling information.
C) An extra signaling bit is added to the sixth frame to carry signaling information.
D) Signaling bits are added to the signaling stream to create extended super frames.

4. Which option will only display for unassigned directory numbers?

A) Use Device Pool Calling Party Transformation CSS
B) Retain this destination in the call forwarding history
C) Active check box
D) Allow Control of Device from CTI

5. When someone is troubleshooting a network issue, what should be the first step acccording to troubleshooting methodolgy?

A) Consider the possibilities.
B) Gather the facts.
C) Document the facts.
D) Define the problem.

Solutions: