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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. Happens when the framework installation fails?

A) All installation errors Will appear on the alarms page of Element Manager
B) Errors Will appear in black text in the SR tool.
C) The installer Will stop and quit from the tool. Once the issue is resolved, the installer Will restart from the beginning of the installation.
D) The installer Will stop but does not quit from the tool. Failed components are tracked to the installer's log file.

2. In Avaya Workforce Engagement, which component monitors the managed servers for alarms and collects summary data?

A) Enterprise Manager
B) LoggerServerservice
C) MDL database
D) Dedicated network connection

3. During the upgrade to Avaya Workforce Engagement R20.X the thechnician is exporting the configuration of Data Center Zone to an xml file. What information is included in this XML file?

A) Enterprise Settings
B) Security settings
C) Servers role
D) Site servers

4. When running backups in Avaya Workforce Engagement, what must be used to execute this task?

A) Maintenance Account
B) Installation Account
C) Database Management Service Account
D) Management Service Account

5. Which three statements are true about SQL Server Reporting Service (SSRS) requeriment to support reporting in both new and upgraded systems? (choose three)

A) It is required for Scorecards Reports
B) It is required for Customer Feedback reports
C) It is required for Forecasting and Scheduling Reports
D) It is required for System logging reports
E) It is required for Workforce Management (WFM) reports.

Solutions: