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| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Available Languages: | English |
| Exam Price: | USD 245 |
| Related Certifications: | Oracle Service Cloud 2017 Certified Implementation Specialist |
| Certificate Validity Period: | No expiration |
| Exam Format: | Multiple Choice |
| Exam Duration: | 120 minutes |
| Passing Score: | 63% |
| Real Exam Qty: | 71-72 |
| Recommended Training: | Oracle Service Cloud Learning Subscription |
| Exam Registration: | Oracle University Certification Portal Pearson VUE Oracle Exam Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience with Oracle Knowledge Management Cloud is recommended |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-980 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Cloud Knowledge Base Management | 35% | - Knowledge article creation and modification - Search functionality and article access - Article relationships and versioning |
| Topic 2: System Integration | 20% | - Integration with Oracle Cloud services - Connect Web Services for SOAP API |
| Topic 3: Service Cloud Products and Services Overview | 20% | |
| Topic 4: Analytics and Reporting | 25% | - Report classification and configuration - Custom objects and fields - RightNow Object Query Language (ROQL) |
The 1z1-980 exam is Oracle's formal test for the Oracle Knowledge Management Cloud 2017 Certified Implementation Specialist certification, a credential at the Specialist level. It verifies that you can apply the Oracle Knowledge Management Cloud 2017 Implementation Essentials objectives in realistic, scenario-driven situations — the difference between having read about the work and being able to do it. It also connects to a broader certification path covering Oracle Service Cloud 2017 Certified Implementation Specialist, so the study effort compounds beyond a single exam. That is why preparing through realistic questions beats re-reading chapters every time.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials blueprint spans 4 domains, led by System Integration (20%), Analytics and Reporting (25%), and Service Cloud Knowledge Base Management (35%). Treat the percentages as a study budget: the heavier the domain, the larger its share of your week. The complete topic list sits in the exam topics section above — build your plan on it, not on guesswork.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials exam packs 71-72 questions into 120 minutes. Turn that ratio into a plan before test day: minutes divided by questions gives your per-item budget, and anything consuming double its budget gets marked and revisited at the end. Practice the rhythm against a real timer — every ValidTorrent engine session enforces one — until finishing with spare review time is your default.
Oracle Knowledge Management Cloud 2017 Implementation Essentials requires 63% to pass, and every attempt costs USD 245 — retakes included, at full price. The smart economics are simple: drill with ValidTorrent practice questions until your timed scores clear the mark across several consecutive sessions, then book the seat. Over-preparation is cheaper than re-registration.
Oracle lists the Oracle Knowledge Management Cloud 2017 Implementation Essentials question formats as: Multiple Choice. Format shapes strategy — locate the actual question sentence inside long scenario stems before reading details, and double-check every selection on multi-answer items. ValidTorrent's 72 practice questions exercise these formats so thoroughly that on exam day, only the content is unfamiliar.
You can sit the 1z1-980 exam in English. Choose whichever language keeps your comprehension fastest under the clock — slow reading is a hidden tax on every question. Testing in English? Daily sessions with ValidTorrent's English 1z1-980 practice questions double as focused terminology training.
The certification earned through the Oracle Knowledge Management Cloud 2017 Implementation Essentials exam stays valid for No expiration. Put the expiry date on your calendar the day you pass, and research the recertification path before it looms — a planned renewal is an errand, while an expired credential is a project. Oracle sets these policies, so verify the current rules on the official certification page as your window approaches.
All three versions carry the same 72 expert-written questions — you are choosing a study environment, not a content tier:
Plenty of candidates mix formats — the PDF for reading, an engine for timed rehearsal.
Yes. ValidTorrent's free Oracle Knowledge Management Cloud 2017 Implementation Essentials PDF demo contains real sample questions with complete verified answers, so you can judge the quality yourself. Every purchase includes 365 days of free updates, and renewing after expiry costs 50% of the regular price from your member zone. Inspect first — material this confident has nothing to hide.
Continuously. As Oracle adjusts the Oracle Knowledge Management Cloud 2017 Implementation Essentials exam, our experts supplement and revise the bank to match, and customer feedback flows into the same loop. Updates are free for 365 days in your member zone; watch the New Releases section or the ValidTorrent newsletter, and re-verify your version 3-4 days before your exam. Expired products repurchase at 50% off to restart the service.
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An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?
Correct Answer: A 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?
Correct Answer: C 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?
Correct Answer: A 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?
Correct Answer: C 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
Which two statements are true about the Connect Common Object Model? (Choose two.)
Correct Answer: A,B 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
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