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| Objectives | Topics |
Section 1: Architecture Overview | |
| Identify the layers in the layered architecture approach to Virtual Apps and Desktops. | -User Layer -Access Layer -Control Layer -Resource Layer -Hardware Layer -On-Premise vs Citrix Cloud |
| Determine the appropriate hosting platform based on requirements. | -Hosting Platform: On-Premises -Hosting Platform: Service Provider -Hosting Platform: Cloud Hosted -Hosting Platform: Citrix Cloud -Citrix Virtual Apps and Desktops Hosting Platforms -Architecture Layers - The Citrix Cloud Approach |
Section 2: Deploying the Site | |
| Identify what is required for a given environment prior to deployment. | -Service Accounts -The Site Database -Windows Licensing for Citrix Virtual Apps and Desktops |
| Determine how to configure Citrix Licensing for a given environment. | -Consider Citrix License Editions -Access Citrix Licenses -How to Apply a License File |
| Determine how to install and configure the Delivery Controller. | -Delivery Controller Services -Delivery Controller Services Communication Service Scripting -Local Host Cache (LHC) -Local Host Cache (LHC) Normal Operations vs Outage |
| Determine how to configure a Site based on a list of requirements. | -Site Database Types -Site Databases Configuration |
Section 3: The Apps and Desktops Images | |
| Determine what is required in an environment for a specified master image. | -Citrix Virtual Delivery Agent (VDA) Install -Citrix Virtual Delivery Agent (VDA) -Registration and Considerations |
Section 4: Provisioning and Delivering App and Desktop Resources | |
| Determine how to manage Machine Catalogs and Delivery Groups. | -Add a Host Connection for the Resource Location -The Machine Catalogs and Delivery Groups Relationship |
| Determine how to deploy machines using Machine Creation Services. | -MCS Process -MCS I/O Optimization -Create Machine Catalogs and Delivery Groups -MCS and the Cloud Connector |
| Determine the behavior of different types of machines provisioned using Machine Creation Services. | -MCS Created Random/Non-Persistent Desktop - Reboot Effects -MCS Created Static/Persistent Desktop - Reboot Effects |
| Determine where to configure the resource location for a given environment. | -Traditional On-Premises Deployment -Public Cloud Deployment -Citrix Cloud with an On-Premises Resource Location -Citrix Cloud with a Public Cloud Resource Location -Citrix Cloud with both an On-Premises Resource Location and a Public Cloud Resource Location |
Section 5: Providing Access to App and Desktop Resources | |
| Determine how to implement a specified authentication method based on given requirements. | -User Access to Resources |
| Determine how to implement Workspace Experience User Authentication based on a scenario. | -Username and Password Through Cloud Connectors -Federated Authentication with Azure AD |
| Determine how to deploy Workspace Apps in a given environment. | -Deploying Citrix Workspace App -The Citrix Workspace App Experience -Citrix Workspace App Configuration -Configure Citrix Workspace App with an ADMX File -Configure Citrix Workspace App Manually |
| Determine the communication flow when delivering an app or desktop to a user in a given environment. | -Workspace Experience -StoreFront On-Premises -Configure On-Premises StoreFront with Cloud Connectors |
Section 6: Managing the User Experience | |
| Determine how to configure Citrix policies based on a scenario. | -Citrix Policy Precedence -Citrix Policy Settings -Citrix Policy GPO Loopback Considerations -Citrix Policy Filters -Citrix Policy Resultant Set |
| Determine the appropriate policy priority based on a scenario. | - Citrix Policy Priority |
| Determine the appropriate user experience settings to configure to achieve a specific outcome. | -Load Management -Session Reliability -Auto Client Reconnect -ICA Keep-Alive |
Section 7: Published App and Desktop Presentation and Management | |
| Determine which application specific properties to use in Delivery Groups based on a scenario. | -Application Properties -Workspace App Application Delivery Categories |
| Determine how to optimize Server OS published applications for a given environment. | -Delivery Group Properties - Application Prelaunch -Delivery Group Properties - Application Lingering -Session Sharing |
| Determine how to present applications to users based on a scenario. | -Featured App Groups -Shortcut integration -Self-Service Mode |
| Determine how to configure application groups. | -Application Groups |
Section 8: Managing Printing for User Sessions | |
| Determine the appropriate printer mapping for a given environment. | -Endpoint Attached Print Job Routing -Endpoint Mapped: Print Job Routing -VDA Attached Print Job Routing -VDA Mapped Print Job Routing -Printer Mapping Setting - Auto Creation -Printer Mapping Setting - Session Printers |
| Identify appropriate printer drivers based on a scenario. | -Printer Drivers -Printer Driver Mapping -Universal Print Driver -Universal Printer -Universal Print Server |
| Identify the printing requirements for a given environment. | -Saving User Printing Preferences -Built-In Citrix Secure Printing |
Section 9: Citrix Profile Management | |
| Determine how to configure Citrix Profile Management. | -User Profile Migration -Citrix Profile Management - User Store -Profile Caching -Active Write Back -Profile Streaming Process -Profile Protection |
Section 10: Managing the Site | |
| Determine how to delegate permissions to other administrators. | -On-Premises Delegated Administration -On-Premises Administrator Roles -On-Premises Administrator Scope how to Create an On-Premises Custom Administrator -Define Administrator Access Permissions for Citrix Cloud -How to Create a Citrix Cloud Delegated Administrator |
| Determine how to use PowerShell to query information in the Site. | -Use PowerShell with an On-Premises Deployment -Use PowerShell with a Citrix Cloud Deployment |
| Determine the appropriate power management decisions for a given environment. | -Schedule Restarts -How to Power Manage a Server OS Machine |
Section 11: Citrix Virtual Apps and Desktops Basic Security Considerations | |
| Determine how to configure basic network security for Virtual Apps and Desktops components. | -Certificates -Public and Private CAs |
| Determine how to enable XML Service Trust for certain authentication types. | -How to Configure an XML Service Trust |
| Determine how to secure remote access using Citrix Gateway and the Secure Ticket Authority. | -Citrix Gateway -Secure Ticket Authority |
Section 12: Monitoring the Site | |
| Determine how to monitor user sessions based on given requirements. | -View a Session -View Session Details -View the HDX Channels |
| Determine how to analyze published apps in a given environment. | - Application Health, Usage, Probing -Historical Application Failure Monitoring -App Monitoring Policies |
| Determine how to monitor machines that are running the Virtual Delivery Agent (VDA) based on a scenario. | -VDA Machine Monitoring -Monitor the Disk -Historical Resource Utilization |
| Determine what to monitor within a Site to find the root cause of a common issue. | -Average Logon Duration -Site Infrastructure |
| Determine how to configure alerts and notifications based on a scenario. | -Alerts and Notifications -Director Notifications -SCOM Integration |
| Determine how to use Citrix ADM to optimize monitoring through Citrix Director. | -Citrix ADM Setup Process -Citrix ADM Benefits to Director Monitoring |
Section 13: Supporting and Troubleshooting Citrix Virtual Apps and Desktops | |
| Determine the proper tool to use to troubleshoot a given issue. | -VDA Cleanup Utility -HDX Monitor -Citrix Health Assistant -Citrix Scout -Microsoft Common Tools -Microsoft Sysinternals |
| Identify ways to proactively support common tasks in an environment. | -Verify backups of Key Citrix Components -Backup Citrix Databases -Test Your Connections -Verify Registration and Session Availability Confirm Capacity -Review Citrix Policies |
Section 14: Migrating to Citrix Cloud | |
| Determine how to migrate policies and catalogs in a given environment. | -PVS Catalogs -Manual Migration Tasks |
| Determine how to deploy or maintain Citrix Cloud Connector. | -Citrix Cloud Connector Installation -Citrix Cloud Connector Silent/Automated Installation -Proxy and Firewall Considerations Define Resource Locations |
| Determine how to configure Virtual Apps and Desktops with an on-premises resource location. | -VDA Registration -Local Host Cache (LHC) |
| Determine the migration process to use for a given scenario. | -Move Citrix Virtual Apps and Desktops onpremises deployment to Citrix Cloud with an on-premises resource location |
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